PokerStars Casino

Stay in Control With Responsible Gaming Tools at PokerStars Casino

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Let’s face it—casino games are exciting, but staying in control is key to having fun. PokerStars Casino understands this, which is why they've equipped their platform with top-tier responsible gaming tools.

So, before you start chasing those wins, let’s dive into how you can stay in charge of your gameplay. Think of these tools as your personal GPS, helping you avoid taking a detour into risky territory!


Why Responsible Gaming Matters

We all know the saying, “It’s all fun and games until someone gets carried away.” That’s where responsible gaming comes in—it ensures that you can enjoy your time at the casino while keeping things light, fun, and safe.

PokerStars is dedicated to providing a secure environment with tools designed to help you stay on track.

Here are a few reasons responsible gaming tools are essential:

  • Maintain balance: It’s about playing within your limits and keeping entertainment first.
  • Avoid risky behaviors: With tools like deposit limits and self-exclusion, you can steer clear of gambling more than you intended.
  • Long-term fun: Responsible play ensures your casino experience stays positive and stress-free over time.
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Checkbox Never chase losses
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Responsible Gambling

PokerStars’ Responsible Gaming Tools

PokerStars Casino offers a variety of tools to help you manage your gaming activity. Let’s break down these player-friendly features that put YOU in control.

1. Deposit Limits

Think of this as your casino budget planner. With deposit limits, you can set how much you’re comfortable depositing daily, weekly, or monthly. PokerStars ensures you’re only playing with money you’re prepared to spend.

  • Customize limits to suit your financial goals.
  • Adjust your limits any time (just remember: lowering is instant, but increasing requires a cooling-off period)

2. Reality Checks

Ever found yourself so immersed in a game that time flew by? Reality checks give you a polite nudge to bring you back to reality. You’ll get notifications during your session, reminding you of how long you’ve been playing.

  • Set time intervals for reminders (e.g., every 30 minutes or an hour).
  • Perfect for keeping your gaming sessions in check without interrupting the fun.

3. Time Limits

Sometimes, it’s easy to lose track of time when you’re on a roll. PokerStars' time limits feature lets you set a maximum duration for your gaming sessions. Once your time’s up, you’ll be logged out—no more “just one more spin!”

  • Helps avoid marathon gaming sessions.
  • Perfect for balancing entertainment and other activities.

4. Self-Exclusion Options

  • If you ever feel the need to take a break from gaming, PokerStars makes it simple with self-exclusion options. You can block access to your account for a set period—from a short “cooling-off” break to a longer hiatus.
  • Choose from various timeframes (e.g., 24 hours, 7 days, 6 months, or longer).
  • Your account will remain locked until the self-exclusion period ends.

5. Loss Limits

This tool is your safety net for when things aren’t going your way. Set a limit on how much you’re willing to lose in a day, week, or month. It’s designed to keep you grounded, ensuring you don’t get caught up in a losing streak.

  • Customize your loss limits based on your comfort level.
  • Limits apply to net losses, so you stay in control even if things don’t go as planned.

6. Account History and Activity Monitoring

Knowledge is power! With PokerStars’ detailed account history feature, you can track all your deposits, withdrawals, and gaming activity. Staying informed about your play history helps you make better decisions moving forward.

  • Review your transaction history in detail.
  • Analyze your gaming habits to stay on top of things.

Need More Help? PokerStars Support Has Your Back

If at any point you feel like you need guidance, PokerStars Casino offers direct access to support teams and organizations that specialize in responsible gaming. Whether you’re seeking advice or want to explore counseling options, they’re just a click away.

Contact support for:

💬 Live chat available via Help
📧 Customer service by email via Help
📞 Customer service via telephone not available


Fun Starts with Control

At the end of the day, playing casino games should be an enjoyable experience. With the range of responsible gaming tools PokerStars provides, you can stay in control while having a blast.

So, next time you log in, remember: the game’s always better when YOU are the one calling the shots!


Responsible Gaming Tools at PokerStars Casino FAQs

What are Responsible Gaming tools at PokerStars Casino?

PokerStars Casino offers tools designed to help players manage their gaming behavior responsibly. These tools allow you to set limits on your deposits, wagers, session time, and losses to ensure you stay in control.

How do I set a deposit limit?

To set a deposit limit, log into your account, navigate to the 'Responsible Gaming' section, and choose the 'Deposit Limit' option. You can set daily, weekly, or monthly limits, and once set, they cannot be increased until after a cooling-off period.

What is the 'Reality Check' tool?

The 'Reality Check' tool is a feature that reminds you of the time you’ve spent playing. It provides regular notifications so you can track how long you’ve been active and make informed decisions about continuing or taking a break.

How can I use the self-exclusion option?

Self-exclusion allows you to temporarily or permanently block yourself from accessing your PokerStars Casino account. This option can be found in the 'Responsible Gaming' section, where you can choose the duration that suits your needs—from a short break to a permanent exclusion.

What is a loss limit, and how does it work?

A loss limit lets you set a cap on how much you can lose within a specific timeframe, such as daily, weekly, or monthly. Once you hit your limit, you won’t be able to lose more until the next period begins. This helps you manage potential losses and keep gambling fun.

6. Can I take a temporary break from playing?
Yes, PokerStars Casino allows you to take a temporary break by using the 'Take a Break' option. You can choose to block access to your account for a period ranging from 24 hours to 6 months. During this time, you will not be able to log in or play.

How do I access my gaming history?

You can view your detailed gaming history, including deposits, withdrawals, and game sessions, in the 'Account' section of the PokerStars Casino app or website. This helps you stay informed about your activity and make responsible decisions.

What should I do if I think I have a gambling problem?

If you feel your gambling may be becoming a problem, PokerStars Casino offers resources and links to support organizations, such as Gamblers Anonymous and GamCare. You can also speak to their customer support team or use the self-exclusion and limit-setting tools to help manage your gambling habits.

Can I restrict my access to certain games?

Yes, PokerStars Casino allows you to set game-specific restrictions. You can block access to specific games or types of games if you feel it will help you manage your gaming experience more effectively.

Are there any resources for responsible gaming education?

PokerStars Casino provides a variety of responsible gaming resources, including articles, guides, and links to external support organizations that can help you better understand responsible gambling practices and how to seek assistance if needed.